FAQ

Here are some frequently asked questions- and answers! Any further questions can be directed to bizaanideewin@gmail.com. Please allow 1-3 business days for reply- this business is entirely run by one person. Miigwech!

 

Where do you ship from? Wisconsin, USA

When will my order ship? Most jewelry and inventory carried in-house will process and ship within 2-5 business days. All apparel is printed on demand (made to order) and can take up to 14 business days to process- especially with the COVID-19 global pandemic slowing all manufacturing/shipping processes down. Currently, the apparel is processing at a rate of about 3-7 business days. Your patience is appreciated

Do you print your shirts? All apparel is made to order direct with the manufacturer using DTG printing. DTG is done by ink being directly sprayed onto the apparel- first a white underlayer to help with color vibrancy and opacity, then a color layer. Please keep your apparel fabric color choice in mind when ordering- bright colors may not be as vibrant on darker fabrics. Your item may arrive with a slight “vinegar” scent- totally normal for DTG printing! It will come out in the first wash. 😊

**Please note: because apparel is made to order, your complete order may arrive in separate shipments. Physical inventory (beading supplies, some stickers, etc) will ship directly from Bizaanide'ewin.

Do you take custom orders? Any custom work requires a 50% nonrefundable deposit before any work is started. Please inquire about availability at bizaanideewin@gmail.com. Thank you!

Can I change my order? Unfortunately orders cannot be modified when sent out for manufacturing (apparel, prints, stickers, etc.) but they can be cancelled and refunded, if the item is not yet in production. Please ensure the right quantity and size is selected at checkout before submitting payment.

Can I exchange my item? Exchanges of items such as apparel/prints/stickers are generally not accepted. In orders with damaged items, returns may be accepted with valid photo proof- with return shipping at cost. Please contact bizaanideewin@gmail.com to coordinate an exchange or return.

Where is my order? If you are an international customer, please expect shipping times to take 6-8 weeks. A lot of orders are held in customs, I cannot control how long this process takes. Please understand that once the item is shipped, speed is out of my control. Bizaanide’ewin is not responsible for lost or stolen packages, or any customs fees that may accrue. Incorrect addresses may result in the order being returned- in order to reship, customer will be responsible for shipping charges.

Gildan Unisex tee sizing: